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The Terms of Use for “Kokoro Counseling Net”

This website was established by FISMEC Co., Ltd. to provide a service for HR personnel of our contractors by answering a variety of consultations about administrative leave and reinstatement by clinical psychologists and EAP consultants.

Users accessing or using this website have to obey the following conditions and all the relevant laws. In addition, they are responsible for following the local laws when accessing this website from outside of Japan. When users access and browse this website, they will be automatically deemed to accept the conditions stated below.

  • 1.Scope of Users
    This website is available for those whose company or organization executed a contract with FISMEC Co., Ltd. to provide the service. Users are deemed to follow these terms of use when using this service. FISMEC Co., Ltd. reserves the right to discontinue using the service if a user violates these terms of use.
  • 2.Contents Ownership
    Unless otherwise indicated, any contents such as text, images, audio, video used in this website shall be attributed to FISMEC Co., Ltd.. It is not permitted to reproduce and divert them without permission, except when admitted in the Copyright Law such as 'Reproduction for private use' or 'Quotation'.
  • 3.Rules Regarding the Personal Information
    Personal information provided users is handled in accordance with the following conditions.

    3-1.Purpose of Use
    Information such as mail address, age, occupation provided by users will be used to answer consultations and summarize status of utilization. Statistical reports excluding personal information may be submitted to the company or organization, but individuals can not be identified by them. Please use the service with confidence.

    3-2.Provision of Personal Information to Third Parties
    Personal Information will not be provided to third parties except where law permits otherwise.

    3-3.Consignment of Personal Information
    It will not be consigned to handle personal information provided by users.

    3-4.Request for Personal Information such as Disclosure
    Requests for disclosure, correction, addition or deletion, notice of the purpose of use, disclosure of provision to third parties, rejection of utilization or provide of personal information are accepted customer service desk described below via phone or mail. Please note that it is not accepted requests made by directly coming to our company.
    In addition, please understand that you may be asked for confirmation of identity or for proof that you are an authorized representative upon inquiry.

    3-5.Optionality of Provision of Personal Information & Consequence of Non-Provision
    It is optional for you to provide personal information or not, but we cannot accept any consultations unless you provide it on this website.

    3-6.Customer Service Desk
    Any English requests concerning the handling of personal information can only be submitted via e-mail below.
    E-mail: counseling@fismec.co.jp
  • 4. Deletion of Consultation Data
    Please do not make any consultation contrary to public order and morals. Administrators can delete data without any notification if it is regarded as improper consultation that violates public order and morals.
  • 5. Trademarks
    Trademarks, logos, service marks (referred to collectively as “Trademarks”) are registered/unregistered trademarks of FISMEC Co., Ltd..
  • 6. Website
    FISMEC Co., Ltd. reserves the right to disrupt the operation of this website in order to improve system operation without any notification in advance. Besides, administrators can make addition, modification or suspension of the service in this website without any notification.
  • 7. Modification of Conditions
    FISMEC Co., Ltd. reserves the right to modify these conditions if needed at any time. Please regularly check this page as users are to comply with the latest conditions.
  • 8. Use of Cookie
    This website uses ‘Cookie’. Cookies are tiny text files that are stored in your computer to identify your computer as you use a computer network. You can reject Cookies by setting up your browser, but you will not be able to use a part of the function of this website such as automatically saving your ID/Password function.